Data Privacy Policy

1. General Information

1.1. Responsible body

 

Below we explain which personal data we collect and process when you use our services or our offers.

Responsible body is:

 

Relaxound GmbH

Wilhelm-von-Siemens-Str. 12-14

12277 Berlin

Telefon: 030- 30 76 00 67 78

E-Mail: info@relaxound.com

 

The data protection officer of the responsible body is:

Thorsten Krietsch

tedeka consulting

Carstennstraße 47

12205 Berlin

willkommen@tedeka-consulting.com

 

Personal data is individual information about personal or factual circumstances of a specific or identifiable natural person.

1.2. Legal basis

We collect and process personal data based on the following legal bases:

  • Consent in accordance with Article 6 Paragraph 1 lit. a General Data Protection Regulation (GDPR). Consent is any voluntary, informed and unequivocal expression of will in a specific case in the form of a declaration or other clear confirmatory action with which the data subject indicates that they agree to the processing of their personal data.
  • Necessity to fulfill the contract or to carry out preparatory measures in accordance with Article 6 Paragraph 1 lit. b GDPR, i.e. the data is required so that we can fulfill our contractual obligations towards you or we need the data to prepare a contract with you.
  • Processing to fulfill legal obligations in accordance with Article 6 Paragraph 1 lit. c[SK1]  GDPR, i.e. that e.g. processing of the data is required by law or other regulations.
  • Processing to protect legitimate interests pursuant to Article 6 Paragraph 1 lit. f GDPR, i.e. processing is necessary to protect legitimate interests on our part or on the part of third parties, unless your interests or fundamental rights and freedoms, which require the protection of personal data, prevail.[SK2] 

1.3. Data subject rights

You are entitled to the following rights with regard to data processing by us in accordance with the articles of the General Data Protection Regulation listed in each case:

  • Right to information according to Art. 15 GDPR
  • Right to report according to Art. 16 GDPR
  • Right to erasure ("right to be forgotten") according to Art. 17 GDPR
  • Right to restriction of processing in accordance with Art. 18 GDPR
  • Right to data portability according to Art. 20 GDPR
  • Right to object according to Art. 21 GDPR

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is contrary to violates the GDPR or the BDSG (German Federal Data Protection Act).

1.4. Data Erasure and Storage Duration

Your personal data will be deleted or blocked as soon as the purpose of the processing no longer applies. Processing can also take place if this is provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. In this case, the data will be blocked or deleted if the storage periods prescribed by the standards mentioned expire, unless there is a need for further storage of the data for the conclusion of a contract, the fulfillment of a contract or the assertion of legal claims.

2. Actual data processing (data collection when visiting the website)

2.1. Scope of data processing

When you visit our website, our web server collects and stores the following data:

  • Name of the retrieved web page
  • Name of retrieved file
  • Date and time of retrieval
  • Amount of data transferred
  • Notification of successful retrieval
  • Browser type and version
  • The user's operating system
  • Referrer URL (the previously visited page)
  • IP address and requesting provider

The data is stored in the log files of our system, more precisely with our hosting provider Mittwald. A storage of this data together with other personal data of yours does not take place.

2.2. Legal basis

The legal basis for the processing of the personal data referred to in Section 2.1 of this data protection declaration is Article 6 Paragraph 1 Letter f GDPR. The basis for processing by our hosting provider is Article 28 Paragraph 3 GDPR.

The legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR lies in the functionality of our website and its availability.

2.3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

Additional data is stored to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

2.4. Duration of storage

The IP addresses are anonymized after seven days at the latest, unless there is a legal need to keep the data for the aforementioned purpose due to specific events.

Storage beyond this is possible. In this case, the IP addresses of the users are alienated so that it is no longer possible to assign them to a specific user.

The other data referred to in Section 2.1 will also be deleted after 7 days at the latest.

2.5. Possibility of objection and elimination

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

3. Contact form

3.1. Scope of data processing

There is a contact form on our website which can be used to contact us electronically. If you enter data in the input mask, these will be transmitted to us and saved. These dates are:

•         Salutation (selection "No information" possible)

•         First name

•         Surname

•         Your email address

•         Telephone

•         Subject

•         Comment

In addition, the date and time of your message are automatically recorded.

Alternatively, you can contact us by email or telephone. In this case, the user's personal data transmitted by telephone or e-mail will be stored.

3.2. Legal basis

The legal basis for the processing of the data, which is transmitted both when the contact form is sent and when contact is made directly by e-mail or telephone, is Article 6 Paragraph 1 Letter f and, if applicable, Letter a GDPR. If contact via a form, e-mail or telephone is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.

The legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR lies in answering a customer inquiry or answering a contact request on other topics.

3.3. Purpose of data processing

The purpose of data storage is to contact you at the request of the communication partner.

3.4. Duration of storage

The data will be stored for as long as is necessary to process the request. Insofar as these are commercial letters that must be retained under commercial and tax law, these are also stored for the statutory retention period.

3.5. Possibility of objection and elimination

The user has the option at any time to revoke his consent to the processing of personal data or to object to further use. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. Deletion can only take place if there is no statutory retention period; in this case, however, the data will be blocked for other uses. In such a case, communication with the user cannot be continued.